What to Expect at a Free Home Watch Walkthrough

Modern Naples waterfront home at sunset where a home watch walkthrough would take place
By the True North Home Watch team · Updated · Serving Naples, Marco Island & Bonita Springs

A free home watch walkthrough is a short, no-obligation tour of your home where True North learns its layout, systems and quirks before service begins. It is also the reason complete pricing most likely needs a site visit: nobody can price a home accurately without seeing it. Here is exactly what to expect.

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Key takeaways

  • A free home watch walkthrough is a short on-site tour where we learn your home's layout, systems and your preferences before service starts.
  • It is also why complete pricing most likely needs a site visit: size, outdoor areas, equipment and access all affect the final price.
  • We build a custom checklist from the tour, then confirm your price in writing; we always notify you of any pricing changes before we act on them.
  • Share alarm and gate codes in person, never in an online form.

What happens at a free home watch walkthrough?

We tour your property with you, inside and out, and learn how you want it cared for. Typically we:

  • Walk each room and note the condition of ceilings, walls, floors, windows and doors
  • Locate the main water shut-off, breaker panel, thermostat and A/C air handler
  • Look at outdoor areas such as the lanai, pool and spa equipment, landscaping and any dock or boat
  • Note anything unusual to watch, such as past leaks or older appliances
  • Ask how often you want visits, who to call first and what you want done if we find a problem
Modern Naples waterfront home at sunset where a home watch walkthrough would take place

Why does complete home watch pricing need a site visit?

Our online prices start from your home size, and the Quote Builder gives you a useful estimate in minutes. But a site visit is most likely required to provide complete pricing, because these things change the work:

What we look at Why it matters
Home size and layout More rooms, bathrooms and fixtures take longer to inspect properly
Pool, spa and lanai Extra areas to check and photograph; some owners add a pool and lanai photo inspection
Additional structures Guest houses or detached buildings are priced on site
Equipment Generators, irrigation systems and boats can be added as checks
Access Gates, HOA rules and long drives affect time and vendor access

Homes over 5,000 sq. ft., or with additional structures, are always priced after an on-site visit. For everyone else, the walkthrough confirms the estimate. If anything is different from what you expected, we tell you before we act, and we always notify you of any pricing changes.

What should I have ready for the walkthrough?

  • Your preferred visit schedule (1, 2 or 4 visits a month) and the months you will be away
  • A list of vendors you trust, such as pest control, pool service and A/C technicians
  • Your insurance company's requirements for vacant homes, if you know them
  • Any special instructions, such as which lights to leave on or where packages should go

Please share alarm codes, gate codes and lock combinations with us in person, not through an online form or email.

What do I get after the walkthrough?

We build a custom checklist for your home, confirm your price, and set your schedule. Once service starts, you receive a timestamped photo report after every visit, so you always know how your home is doing. True North is licensed, bonded and insured, and our team brings more than 18 years of condominium association and property management experience to every home. You can read more on our about page and see service details on home watch services.

Start with a quick estimate

Build your quote in minutes, then we will confirm the details at your free walkthrough.

Build My Free Quote Call (239) 301-8657

Frequently asked questions

Is the home watch walkthrough really free?

Yes. The walkthrough is free and there is no obligation. It is how we learn your home and confirm your price.

Why is a site visit most likely required for complete pricing?

Square footage alone does not show how long a thorough visit takes. Pools, lanais, extra structures, equipment such as generators, and how hard the property is to access all affect the work, so we confirm your price on site.

How long does the walkthrough take?

It depends on the size of your home. We tour inside and out, test the basics and ask about your preferences, so plan for a visit long enough to cover every room and outdoor area.

Do I need to be there?

It is best if you or a trusted person can join, so we can learn how you want things done and collect access details safely. If that is not possible, call us at (239) 301-8657 and we will find a way to make it work.

Can I get an estimate before the walkthrough?

Yes. Use the Quote Builder to get a running estimate in minutes, then we confirm the details at your walkthrough.

Will my price change after the walkthrough?

It can, if we find something that was not in your original estimate. We always notify you of any pricing changes before we act on them.