Key Holding & Alarm Call Response
Local key holding and alarm call response, so someone you trust can get in when it counts.
From $15/month
Condo Association Liaison is a monthly add-on to a True North Home Watch plan for condo owners in Naples, Marco Island and Bonita Springs. We check your balcony and slider doors, look for hallway and ceiling leaks, and, with your approval, contact your association or building manager. It starts at $20 per month.

Condo ownership comes with problems a house does not have. A leak in the unit above, water in the hallway or a balcony door left unlatched can affect your unit and your neighbors. When you are away, you may not hear about it until the damage is done. A liaison is the local person who looks, reports to you and can speak with the building.
On each home watch visit we check your balcony and slider doors and look for hallway and ceiling leaks. If something needs attention, we can be your contact with the association or building manager, with your approval. Your report includes a photo and a note, so you know what we saw and what we did.
This add-on is billed monthly with your home watch plan. We report and pass your concerns along; the association makes its own decisions, and repairs and association fees are not part of the add-on. Tell us at your free walkthrough who your manager is and how you want them contacted.
We check that your balcony door is closed and secure on each visit and note anything that looks damaged or out of place.
We look at your slider doors and tracks for visible problems and confirm they are closed and secure.
We look at the hallway outside your unit for signs of water or damp, since leaks often show there first.
We look at your ceilings for water stains, bubbling paint or damp spots that could point to a leak from above.
With your approval, we contact your association or building manager when something needs attention, and we tell you what we reported.
Every report includes a photo and a note about the condo checks, so you see what we saw.
If we find a problem, we contact you right away with photos before anything else happens.
The add-on is billed monthly along with your home watch plan and checked at your scheduled visits.
Photo-documented visits, honest reporting and one local team that knows your home.
We tour your condo with you, note its systems and any special instructions, and ask who your association or building manager is and how you want us to contact them.
We confirm the details with you and attach the add-on to your home watch plan, billed monthly along with the plan. You do not need a new plan.
At your scheduled visit we check balcony and slider doors, look at the hallway and ceilings for leaks, and complete your regular home watch checklist.
You receive your timestamped photo report after the visit, with a photo and a note on the condo checks next to the rest of the inspection.
If something needs attention we call you first. With your approval we contact your association or building manager and tell you what they say. Repair decisions stay with you and the building.
Billed monthly with your plan.
Prices are starting rates for homes in Naples, Marco Island and Bonita Springs. We confirm your exact quote during a free walkthrough. Third-party costs, such as vendors and groceries, are billed separately.
You spend part of the year elsewhere and want balcony doors and leaks checked while the unit sits empty.
You head north for the summer and want one local person who can speak with the building if something comes up.
Your balcony or slider doors face wind and rain, and you want a regular look at how they are holding up.
You are not at the unit often and want a clear, dated record of how it looked at each visit.
Local key holding and alarm call response, so someone you trust can get in when it counts.
From $15/month
We handle gate access lists, transponders and HOA vendor forms for you and your vendors.
From $50
We let in and supervise your A/C tech, plumber, cleaner or contractor so you do not have to be there.
From $70/hour
We check your balcony and slider doors, look for hallway and ceiling leaks on each home watch visit, and, with your approval, contact your association or building manager when something needs attention. Your report includes a photo and a note. We pass concerns along; the association makes its own decisions.
It costs $20 per month. It is a flat monthly add-on to a True North Home Watch plan and is billed along with the plan, so there is no separate account. Home watch plans start at $110 a month. Association fees, repairs and any work the association decides on are separate and are not included in the add-on price.
With your approval, yes. If something needs attention, such as a leak or a door problem, we can contact your association or building manager and tell you what we reported. We do not make decisions for the association or for you, and we cannot make the association act. You approve each contact before we make it.
We contact you right away with photos and a clear description of what we found. With your approval we can contact your association or building manager and coordinate a vendor, such as a plumber, and meet them at your unit. Vendors bill you directly for any work they do, and you approve each step first.
Request a free walkthrough by calling (239) 301-8657 or emailing info@truenorthhws.com. We tour your condo, note your instructions and confirm the details with you. The add-on is attached to your home watch plan, so tell us which unit it is for and we set it up. If you already have a plan, there is no need to start over.
No. It does not replace your association, your building manager or your insurance. It is a visual check and a local contact. True North does not repair anything or promise outcomes, so please do not rely on it in place of your own documents. For questions about what your policy or association documents cover, check with your agent and your association directly.
Request a free walkthrough and we will tailor the service to your home and your travel schedule. There is no obligation.
Naples, Marco Island & Bonita Springs